FAQ


 

How do I make an appointment?

You can call the clinic on (01280) 731157 or book online here

Do you have a cancellation policy?

Your appointments are very important to us.  They are reserved especially for you.  We understand that sometimes schedule adjustments are necessary.  Therefore, we respectfully request at least 24 hour notice for cancellations or rescheduling of appointments. 

Please understand that when you forget, cancel, or change your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and patients on our wait list miss the opportunity to receive treatment. 

Any appointment missed, late cancelled, or changed without 24 hour notice will result in a charge equal to 50% of the treatment cost you have booked for. We will always consider the circumstance, particularly with baby treatments.

What are the fees?

You can view our fees here.

How many treatments will I need?

This varies from patient to patient and is dependant on your diagnosis. Your treatment plan will be tailored to suit you as an individual to ensure a speedy and thorough recovery. It will be outlined to you on your first visit to the clinic.

Do I need to be referred by my GP?

No, anyone can come to our clinic as we are primary healthcare practitioners.

Can I claim on my private health insurance?

Yes, we accept most private medical insurances. Please call the clinic for more details.

What should I wear?

You don’t need to bring anything specific with you, however loose fitting clothes are easier to treat you in. If we need to access certain parts of your body we may ask you to dress down to under garments and will provide you with a gown and/or shorts to wear.

Is Chiropractic safe? Will it hurt?

Chiropractic is a non-invasive therapy and is very safe when performed by a registered chiropractor. Your chiropractor will take a medical history and give you a thorough examination to assess what your specific needs are and what the best treatment plan will be for you. The chiropractor will only adjust you if it is appropriate to do so. Generally, chiropractic adjustments do not hurt, however there may be a moment of mild discomfort following an adjustment as the muscles start to relax. There should be no cause for concern.

Is Chiropractic suitable for children or pregnant women?

Yes. We treat a vast range of patients, from new born babies to heavily pregnant women. Treatment is adjusted accordingly.

From what age can I bring my child in for treatment?

As soon as possible. Chiropractic care is safe for newborn infants as well as older children.

Will I have to have an X-ray or MRI?

Not all patients require imaging. If X-rays or MRIs are needed, we will refer you to the correct facility locally.

What happens on my first visit? What is the initial consultation?

On your first visit, a thorough history is taken when you tell us about your complaint as well as your medical history. This is followed by a physical examination. After that, we will diagnose and explain your condition and how we can help you. In the majority of cases, patients are treated on their first visit to the clinic.

How do I get more information about Chiropractic?

You can get more information by visiting the British Chiropractic Association’s website: www.chiropractic-uk.co.uk